Patient Services Specialist — Front Desk & Care Coordination

Talentify; Newport Beach (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer"

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

Leading Radiology Forward is seeking a Patient Service Representative to greet and register patients, verify information, handle insurance details, collect payments, and coordinate with back-office staff for timely care. The role emphasizes service-oriented communication and professional conduct in a clinical setting.

You will be responsible for safeguarding patient information, assisting with safety protocols, and maintaining cooperative relationships with patients and staff in a fast-paced

Qualifications

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation.
• Collect and log all co-pays and fees.
• Answer or transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and Health Information.
• Safeguard on-site medications per policies and laws.
• Protect cash and patient information on-site or in portals.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public.
• Establish, nurture, and maintain cooperative working relationships.

Skills

Customer service

Communication skills

Professional demeanor

Education

High School Diploma or GED

Job description

Leading Radiology Forward is seeking a Patient Service Representative to greet and register patients, verify information, handle insurance details, collect payments, and coordinate with back-office staff for timely care. The role emphasizes service-oriented communication and professional conduct in a clinical setting.

You will be responsible for safeguarding patient information, assisting with safety protocols, and maintaining cooperative relationships with patients and staff in a fast-paced