Patient Service Specialist – Front Desk & Call Center

Special Health Resources For Texasorporated; Paris (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Special Health Resources For Texasorporated in Paris, TX seeks a friendly receptionist to answer phones, greet callers, determine the reason for calls, and resolve issues by directing them to the appropriate person. The role requires initiative, strong communication, and basic computer skills.

Responsibilities include handling messages, transferring calls, and performing clerical tasks such as filing and data entry.

Qualifications

• Proficient with MS Office (Excel, Word, Outlook)
• Experience with EHR systems is a plus
• Strong organizational and time-management skills

Responsibilities

• Answers incoming calls
• Greet customers warmly and ask how to help
• Transfer calls and relay messages
• Page individuals and inform them of messages
• Record and deliver messages
• Operate switchboard/intercom/PA systems
• File messages and perform data entry
• Adhere to agency policies
• Perform other duties as assigned

Skills

Multi-tasking

Oral communication

Documentation

Self-direction

Collaboration

Flexibility

Bilingual

Computer skills

Education

High school graduate or equivalent preferred

Job description

Special Health Resources For Texasorporated in Paris, TX seeks a friendly receptionist to answer phones, greet callers, determine the reason for calls, and resolve issues by directing them to the appropriate person. The role requires initiative, strong communication, and basic computer skills.

Responsibilities include handling messages, transferring calls, and performing clerical tasks such as filing and data entry.