Patient Service Specialist- Float/Split

Rush University Medical Center; St. Louis (MO); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship and orientation program

Generous PTO

Medical/Rx, vision and dental plans

Company-matching 401(k) retirement

Descripción de la vacante

Rush University Medical Center is seeking a Patient Service Specialist for a float/split position at 20 hours, floating across locations in the St. Louis area.

The role requires flexibility between 7A–7P, Monday–Friday, with compensation at $19/hour and increases based on experience. Responsibilities include greeting and registering patients, scheduling appointments, coordinating with insurers and translation services, and handling co-pays and authorizations to support excellent patient care at

Formación

• Front Desk experience preferred.
• Healthcare experience preferred.
• High School Diploma or GED required.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with insurance companies, translation services, and internal teams about patient care and operations.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Conocimientos

Front Desk experience

Healthcare experience

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Patient Service Specialist- Float/SPLIT Position 20 Hours Floating

Location: New Ballas- Floating into St. Louis City, St. Louis County, Jefferson County, Warren County, St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.

Type of Employment: Full-time

Schedule: 40 Hours- Must have flexibility between the hours of 7A-7P, Monday- Friday.

Compensation: $19/ hour- increases based on experience

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans