Patient Service Specialist- Float

Rush University Medical Center; St. Louis (MO); In loco; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship & orientation programs

Generous PTO

Comprehensive medical/vision/dental

Company-matching 401(k)

Life and disability protection

Descrizione del lavoro

Rush University Medical Center is seeking a Patient Service Specialist for a float position. This full-time role requires flexibility across multiple locations in the St. Louis area, with shifts from 7 AM to 7 PM, Monday through Friday.

The position starts at $19 per hour and increases with experience, offering generous PTO and comprehensive benefits. As the first point of contact in our outpatient physical therapy centers, you will greet patients, register them, schedule visits, handle

Competenze

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Healthcare experience preferred.

Mansioni

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Conoscenze

Front desk experience

Healthcare experience

Formazione

High School Diploma or GED

Descrizione del lavoro

Overview

Position: Patient Service Specialist- Float Position

Location: New Ballas- Floating into St. Louis City, St. Louis County, Jefferson County, Warren County, St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.

Type of Employment: Full-time

Schedule: 40 Hours- Must have flexibility between the hours of 7A-7P, Monday- Friday.

Compensation: $19/ hour- increases based on experience

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition


• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance


• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings


• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience


• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans