Patient Service Specialist

Select Medical; West Orange (NJ); Vor Ort; USD 28.000 - 33.000; Vollzeit

Benefits dieser Stelle

Mentorship program

Student debt benefit

Generous PTO

Comprehensive benefits

401(k) with company match

Tuition reimbursement

Internal mobility across 1900 centers

Zusammenfassung

Kessler Rehabilitation Center in West Orange, NJ is hiring a Patient Service Specialist to manage front desk operations and patient scheduling at our outpatient hub.

You will coordinate clinic activities, prepare records and statistics, and handle authorizations while maintaining strong customer service for patients and staff.

Qualifikationen

• High School Diploma or equivalent required.
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.

Aufgaben

• Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities.
• Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.
• Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Ausbildung

High School Diploma or equivalent

2 years medical office experience

Tools

Basic computer skills

Jobbeschreibung

Overview

Kessler Rehabilitation CenterPosition: Patient Service Specialist

Location: 1199 Pleasant Valley Way West Orange, NJ (Outpatient Hub within our inpatient rehabilitation hospital)

Schedule: mon-thurs 9:30 to 5:30 and Friday 9-5

Compensation: $20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday – Friday.

Additional Data

Equal Opportunity Employer/including Disabled/Veterans