Patient Service Specialist

Select Medical; Flanders (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit

PTO

Comprehensive benefits

401(k) matching

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center is hiring a Patient Service Specialist to deliver outstanding front-office support at our Flanders, NJ location. You will manage scheduling, patient flow, and data entry while coordinating with clinicians and payers to ensure smooth clinic operations.

This role requires a customer-service mindset, multitasking ability, and reliability for early mornings and evenings across shifts.

Qualifications

• High School Diploma or equivalent.
• Experience in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboard familiarity and word processing.
• Customer service and interpersonal skills necessary to communicate effectively with staff, patients and community.
• Must be available early mornings and evenings for all shifts Monday – Friday.

Responsibilities

• Ensures the highest level of customer service to patients, staff and referrals through front office coordination.
• Manages patient scheduling, reception duties, medical record preparation and clinic statistics.
• Compiles reports and data on patient demographics and third-party payers.
• Obtains and tracks insurance authorizations.
• Collects, reconciles and prepares daily deposits for over-the-counter cash.
• Demonstrates exceptional communication skills.

Skills

Customer service

Interpersonal skills

Multitasking

Office software

Education

High School Diploma or equivalent

Job description

Overview

Kessler Rehabilitation CenterPosition: Patient Service Specialist

Location: 293 US-206 Ste 10, Flanders, NJ 07836

Schedule: Full-time 40 hours weekly

Compensation: $20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday – Friday.

Additional Data

Equal Opportunity Employer/including Disabled/Veterans