Patient Service Specialist

Select Medical; Wayne (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt assistance

Paid time off

Comprehensive benefits

401(k) matching

Tuition reimbursement

Internal mobility opportunities

Job summary

Kessler Rehabilitation Center in Wayne, NJ is seeking a Patient Service Specialist to join the front office team. The role supports patient scheduling, reception, medical record prep, and coordination with referrals, with shifts Monday–Friday and a 40-hour workweek.

You will handle authorizations, daily cash deposits, and customer service for patients, staff, and providers, with compensation between $20 and $24 per hour depending on experience.

Qualifications

• High School Diploma or equivalent.
• Two years in medical office setting with multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboard, word processing, filing, and communication.

Responsibilities

• Coordinate and administer front office activities including patient scheduling and reception.
• Prepare medical records, collect clinic statistics, and generate reports.
• Obtain and track authorizations for services.
• Collect, reconcile, and prepare daily cash deposits for over-the-counter transactions.
• Provide excellent communication with staff, patients, physicians and community.

Skills

Customer service

Multi-tasking

Medical office experience

Education

High School Diploma

Tools

Computer basics

Job description

Overview

Kessler Rehabilitation CenterPosition: Patient Service Specialist

Location: Wayne/ Riverdale Split

Schedule:Monday-Friday shifts vary 7am-8pm 40 hours per week

Compensation: $20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday – Friday.

Additional Data

Equal Opportunity Employer/including Disabled/Veterans