Patient Service Specialist

Kessler Rehabilitation Center; Lodi (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship programs

Student debt benefit

Generous PTO

Comprehensive benefits package

401(k) retirement plans with company匹配

Tuition reimbursement

Internal movement across 1900 centers

Job summary

Kessler Rehabilitation Center is hiring for a full-time front office administrator in Lodi, NJ. You will manage patient scheduling, reception, billing support, and records, ensuring a smooth patient experience from arrival to departure.

We offer a supportive team, mentorship, benefits, and opportunities for growth; hours are typically 9:00 AM–5:30 PM with one late shift on Wednesday. Compensation ranges from $20–$24 per hour depending on experience.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboard familiarity and word processing are required.
• Customer service and interpersonal skills necessary to communicate effectively with staff, patients, physicians, and community members.

Responsibilities

• Provide front office coordination including patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation.
• Obtain and track authorizations and assist with daily financial tasks such as deposits for cash transactions.
• Maintain exceptional communication with patients and staff to ensure a smooth patient experience.

Skills

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Computer literacy

Flexible schedule

Education

High School Diploma or equivalent

Job description

Kessler Rehabilitation Center

Location: 10 Summer Street, Lodi, NJ 07644

Full-time, Monday through Friday. Hours are generally 9:00 AM - 5:30 PM, with one late shift on Wednesday from 10:30 AM - 7:00 PM.

Compensation: $20-$24 hourly depending on years of experience.

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications and Responsibilities

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.