Patient Service Specialist

Kessler Rehabilitation Center; Weehawken (NJ); On-site; USD 27,552 - 33,062; Part time

Benefits offered by this job

Mentorship and orientation programs

Student debt benefit program

Generous PTO

Comprehensive benefits packages

Company matching 401(k) retirement plans

Tuition reimbursement program

Job summary

Kessler Rehabilitation Center is looking for a Patient Service Specialist to provide exceptional customer service to patients and manage the front office activities. Responsibilities include patient scheduling, reception duties, and coordination of authorizations.

The ideal candidate should have a High School Diploma and experience in a medical office. Bilingual English/Spanish is required. Enjoy comprehensive benefits and the opportunity to advance your career with a supportive team.

Qualifications

• High School Diploma or equivalent required.
• Two years in a medical office setting preferred.
• Knowledge of health insurance preferred.

Responsibilities

• Ensures high level of customer service to patients.
• Coordinates and administers facility’s front office activities.
• Tracks authorizations and prepares daily bank deposits.

Skills

Bilingual English/Spanish

Customer service skills

Communication skills

Basic computer skills

Education

High School Diploma or equivalent

Job description

Position: Patient Service Specialist

Location: 4100 Park Ave Suite 8B, Weehawken Township, NJ 07086

Schedule: Monday-Friday open availability between 7am-8pm

Compensation: $20-$24 hourly depending on years of experience

Bilingual English/Spanish required.

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Benefits

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of the facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required.
• Two years in a medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboard familiarity, word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.