Patient Service Specialist

TEKsystems; Leesburg (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free parking

Job summary

TEKsystems is seeking a Front Desk Patient Coordinator / Medical Receptionist in Leesburg, VA. The role handles patient check-in/out, registration, scheduling, EMR data entry, and general customer service to ensure a positive clinic experience.

The position is contract to hire, onsite in Leesburg, with a daytime schedule and competitive hourly pay of $19/hr. Benefits include free parking and standard eligibility, with growth opportunities within the administrative team.

Qualifications

• Strong customer service and communication skills.
• Comfortable with computers and data entry.
• Experience with EMR systems preferred.

Responsibilities

• Greet patients and manage the check-in and check-out process.
• Register new patients and update existing patient information.
• Schedule appointments and coordinate follow-up visits.
• Answer incoming phone calls and assist patients with questions, scheduling needs, and general inquiries.
• Provide exceptional customer service and support to all patients.
• Enter and maintain accurate patient information within the EMR system.
• Document and update physician notes within patient files as directed.
• Coordinate effectively with physicians and clinical staff to support daily clinic operations.
• Balance multiple responsibilities simultaneously, including assisting patients, answering phones, and completing administrative tasks.
• Maintain a professional and welcoming front desk environment.

Skills

Customer service

Multitasking

Tools

EMR system

Job description

Front Desk Patient Coordinator / Medical Receptionist

Position Summary

We are seeking a reliable and customer-focused Front Desk Patient Coordinator to serve as the first point of contact for patients visiting our clinic. This role combines patient registration, scheduling, administrative support, and customer service while ensuring a positive experience for every patient. The ideal candidate is highly organized, comfortable multitasking, and able to balance phone, computer, and in-person responsibilities throughout the day.

Key Responsibilities

• Greet patients and manage the check-in and check-out process.
• Register new patients and update existing patient information.
• Schedule appointments and coordinate follow-up visits.
• Answer incoming phone calls and assist patients with questions, scheduling needs, and general inquiries.
• Provide exceptional customer service and support to all patients.
• Enter and maintain accurate patient information within the Electronic Medical Records (EMR) system.
• Document and update physician notes within patient files as directed.
• Coordinate effectively with physicians and clinical staff to support daily clinic operations.
• Balance multiple responsibilities simultaneously, including assisting patients, answering phones, and completing administrative tasks.
• Maintain a professional and welcoming front desk environment.

Qualifications

• Strong customer service and communication skills.
• Comfortable working with computers and data entry systems.
• Ability to navigate electronic medical records (EMR) systems efficiently.
• Excellent organizational and multitasking abilities.
• Dependable attendance and reliability are essential.
• Previous healthcare, medical reception, administrative, or customer service experience is preferred.

Work Environment

• Work closely with physicians and clinical staff in a professional healthcare setting.
• Serve as the primary front desk representative for the clinic.
• Moderate patient volume with a focus on providing quality service and administrative support.
• Free parking is available.

Schedule

• Monday: 10:30 AM 7:00 PM
• Tuesday: 8:30 AM 5:00 PM
• Wednesday: 7:30 AM 4:00 PM
• Thursday: 10:30 AM 7:00 PM
• Friday: 7:30 AM 4:0 PM

Growth Opportunity

This position offers long-term career growth within the organization's administrative team. Candidates seeking a stable role with advancement opportunities over the next 23 years are encouraged to apply.

Work Distribution

• Approximately 33% patient interaction
• Approximately 33% phone support
• Approximately 33% administrative/computer-based work

Job Type & Location

This is a Contract to Hire position based out of Leesburg, VA.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Leesburg, VA.

Application Deadline

This position is anticipated to close on Nov 13, 2026.

Workplace Type

This is a fully onsite position in Leesburg,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.