Patient Experience Coordinator

TEKsystems; Leesburg (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO

Job summary

TEKsystems is seeking a Patient Experience Coordinator for a busy Leesburg, VA clinic. This on-site role focuses on greeting patients, scheduling, and maintaining accurate records in the EMR while supporting providers and staff throughout the day.

Ideal candidates have strong customer service, front desk or healthcare-administrative background, are comfortable with computers, and can multitask with accuracy.

Qualifications

• Strong customer service and relationship-building skills.
• Experience in reception, administration, patient services, retail, hospitality, or a customer-facing role.
• Comfortable using computers and learning new systems.
• Ability to multitask while maintaining accuracy and professionalism.
• Dependable attendance and a team-first mindset.
• Healthcare, scheduling, insurance, or EMR experience is helpful but not required.

Responsibilities

• Greet patients and create a welcoming experience.
• Manage appointment scheduling, registration, and follow-up visits.
• Handle inbound calls and assist with patient questions.
• Update patient information and maintain accurate records in the EMR system.
• Support providers and clinic staff with daily administrative needs.
• Balance patient interactions, phone support, and computer work throughout the day.

Skills

Customer service

Reception experience

Administration

Multitasking

Dependable attendance

Team-friendly

Tools

EMR system

Job description

Patient Experience Coordinator

Leesburg, VA | On-Site | Monday-Friday | Contract-to-Hire

Do you enjoy helping people and being the person who keeps everything organized? We're looking for a customer-focused professional to serve as the first impression of a busy physical therapy clinic. This role is ideal for candidates with front desk, healthcare, hospitality, retail, or administrative experience who are seeking stability and long-term growth.

What You'll Do

• Greet patients and create a welcoming experience

• Manage appointment scheduling, registration, and follow-up visits

• Handle inbound calls and assist with patient questions

• Update patient information and maintain accurate records in the EMR system

• Support providers and clinic staff with daily administrative needs

• Balance patient interactions, phone support, and computer work throughout the day

What We're Looking For

• Strong customer service and relationship-building skills

• Experience in reception, administration, patient services, retail, hospitality, or a customer-facing role

• Comfortable using computers and learning new systems

• Ability to multitask while maintaining accuracy and professionalism

• Dependable attendance and a team-first mindset

• Healthcare, scheduling, insurance, or EMR experience is helpful but not required

Why Apply?

• Stable Monday-Friday schedule

• Join a respected healthcare organization with strong employee retention

• Opportunity to build a long-term career in healthcare administration

• Supportive clinic environment with direct interaction with patients and providers

• Free parking and consistent hours

• Meaningful work helping patients through their recovery journey

Ideal backgrounds: Patient Service Representative, Medical Receptionist, Front Desk Associate, Client Services Coordinator, Administrative Assistant, Hospitality Professional, Retail Supervisor, Patient Access Representative, or Office Coordinator.

Schedule

• Monday & Thursday: 10:30 AM-7:00 PM

• Tuesday: 8:30 AM-5:00 PM

• Wednesday & Friday: 7:30 AM-4:00 PM

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Job Type & Location

This is a Contract to Hire position based out of Leesburg, VA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Leesburg, VA.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Leesburg,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.