Patient Service Representative – Primary & Specialty Care Clinics

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Pasadena is seeking a Patient Service Representative for Primary & Specialty Care Clinics. This on-site role supports physicians and patients, acting as a liaison and guiding patients to access services across the health system.

You will coordinate with referring physicians, direct patients to resources, and provide follow-up through telephone and EPIC/Care Connect to ensure smooth care experiences.

Qualifications

• Provide direct patient and physician support in assigned clinics; act as liaison to facilitate access to services.
• Coordinate with referring physicians and resources; follow up via telephone and EPIC/Care Connect.

Job description

Patient Service Representative – Primary & Specialty Care Clinics (Pasadena)

Work LocationPasadena,CA

Job #32566

Work HoursMonday – Friday: 8:30am – 5:30pm

Employment Type2 – Staff- Career

Durationindefinite

Salary Range$31.88-45.66 Hourly

Posted DateAugust 28, 2026

Bargaining UnitTeamsters – CX

Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.

Description

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Salary Range: $31.88 – $45.66 hourly