Front Office Admin Support - Primary & Specialty Care Clinics (Pasadena)

University of California; Pasadena (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

The University of California, UCLA Health, is seeking a Front Office Admin Support to provide administrative and patient care support in the Ambulatory Care clinic. You will help coordinate patient flow from registration to discharge and support a smooth outpatient experience.

Collaborating with physicians and staff in a high-volume setting, you will organize appointments, transportation arrangements, and physician schedules, ensuring timely care and high patient satisfaction.

Qualifications

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Responsibilities

• Provide administrative and patient care support to assigned clinic.
• Coordinate patient flow from registration to discharge.
• Assist in coordinating appointment scheduling and transportation arrangements to ensure smooth outpatient operations.

Skills

Professional communication

Organizational skills

Appointment scheduling

Interdepartmental coordination

Tools

Word

Excel

Email

Database software

Job description

Description

As a Front Office Admin Support, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $27.74 - $39.36 hourly

Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology