Patient Service Representative I (2996) - OBGYN Gloucester

TPMG; Gloucester (VA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Competitive salary

Supportive work environment

Job summary

A healthcare organization in Gloucester, Virginia is seeking a Qualified Patient Service Representative. Responsibilities include scheduling appointments, assisting patients, and verifying insurance information. The ideal candidate should have a high school diploma and strong customer service skills. This role offers competitive pay starting at $15/hr. Join the team and contribute to excellent patient care in a supportive environment.

Qualifications

• Strong customer service skills are essential.
• Knowledge of medical terminology and office procedures is needed.
• Ability to effectively communicate in a professional manner.

Responsibilities

• Schedule appointments and check in/out patients.
• Assist patients with inquiries at the practice.
• Verify insurance information and collect copays.

Skills

Customer service skills

Knowledge of computer systems

Insurance verification

Medical terminology knowledge

Attention to detail

Education

High school diploma or equivalent

Tools

Nextgen

Job description

Location: Gloucester, VA

Job Id:2996

# of Openings:1

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Gloucester Location !

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

• Required to work between multiple locations in Newport News
• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.