Patient Service Representative (2935) - Yorktown

TPMG; Yorktown (VA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Competitive salary

Job summary

A local healthcare provider in Yorktown, VA is seeking Qualified Patient Service Representatives. Responsibilities include managing appointment schedules, checking in patients, and verifying insurance. The ideal candidate should possess strong customer service skills and attention to detail. A high school diploma is required, with preferred experience in a medical environment. Competitive pay starts at $15/hr. Join the team committed to fostering an inclusive workforce.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.
• Excellent customer service and communication skills.

Responsibilities

• Schedule appointments using a multi-line phone system.
• Check in/out patients for appointments efficiently.
• Greet and assist patients and customers warmly.
• Ensure timely delivery of patient services.
• Verify insurance and process copayments.

Skills

Customer service skills

Attention to detail

Insurance Verification

Knowledge of computer systems

Effective communication

Education

High school diploma or equivalent

Tools

Nextgen

Job description

Location: Yorktown, VA

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Yorktown locations!

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.