Patient Service Representative (2940) - Williamsburg

TPMG; Williamsburg (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Virginia is seeking a Patient Service Representative to manage patient appointments and provide exceptional service. Responsibilities include scheduling, greeting patients, verifying insurance, and ensuring timely services. The ideal candidate will possess strong communication skills and attention to detail. A high school diploma is required, and experience in a medical environment is preferred. Competitive pay starts at $15/hr.

Qualifications

• Basic knowledge of medical terminology and office procedures.
• Ability to effectively communicate with patients and staff.
• Strong attention to detail and accuracy.

Responsibilities

• Schedule appointments and manage patient check-in/check-out.
• Provide excellent customer service to patients and visitors.
• Verify insurance and process copays.

Skills

Knowledge of computer systems and applications

Insurance Verification

Knowledge of office equipment

Knowledge of medical terminology and office procedures

Attention to detail

Effective communication skills

Education

High school diploma or equivalent

Job description

Position: Patient Service Representative (2940) - Williamsburg

Location: Williamsburg, VA

Job Id: 2940

# of Openings: 1

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Williamsburg locations!

Competitive Pay Starting at $15/hr!

Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.