Patient Service Representative (2933) - Chesapeake

TPMG; Chesapeake (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare group in Chesapeake, Virginia is seeking a Qualified Patient Service Representative. Responsibilities include managing appointment schedules, checking in and checking out patients, and providing excellent customer service. The ideal candidate will have a high school diploma or equivalent, strong attention to detail, and knowledge in insurance verification. Competitive pay starting at $15 per hour is offered for the role, which emphasizes a professional and friendly environment.

Qualifications

• Strong attention to detail is essential.
• Ability to communicate effectively and professionally.
• One year of experience in a medical environment preferred.

Responsibilities

• Schedule appointments on a multi-line telephone system.
• Check in and check out patients for appointments.
• Greet and assist patients and customers.

Skills

Customer service skills

Insurance Verification

Attention to detail

Communication skills

Knowledge of computer systems

Education

High school diploma or equivalent

Tools

Nextgen

Job description

Location: Chesapeake, VA

Job Id:2933

# of Openings:1

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Chesapeake locations!

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.