Patient Service Representative (2939) - Virginia Beach

TPMG; Virginia Beach (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Virginia Beach is seeking a Patient Service Representative to assist patients with appointment scheduling and ensure smooth office operations. The ideal candidate will have a high school diploma, strong customer service skills, and attention to detail. Responsibilities include greeting patients, verifying insurance, and collecting payments. This role offers competitive pay starting at $15 per hour and an opportunity to join a diverse and inclusive team.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Skills

Customer service skills

Knowledge of computer systems

Insurance Verification

Knowledge of medical terminology

Attention to detail

Effective communication

Education

High school diploma or equivalent

Tools

Nextgen

Job description

Position:Patient Service Representative (2939) - Virginia Beach

Location: Virginia Beach, VA

Job Id:2939

# of Openings:1

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Virginia Beach locations!

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.