Patient Service Representative (3029) - Chesapeake

TPMG; Chesapeake (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Chesapeake is seeking Qualified Patient Service Representatives to manage appointment scheduling, assist patients, and verify insurance. Candidates should possess excellent customer service skills and a high school diploma. Experience in a medical environment is preferred but not mandatory. The position offers competitive pay starting at $15 per hour and involves working in a multi-disciplinary environment. Join a diverse and inclusive workforce at this equal opportunity employer.

Qualifications

• Knowledge of computer systems and applications.
• Ability to work scheduled hours as defined in the job offer.

Responsibilities

• Schedule appointments on multiple telephone lines.
• Check in and out patients for appointments.
• Assist patients with inquiries.

Skills

Customer service skills

Knowledge of insurance verification

Attention to detail

Effective communication

Education

High school diploma or equivalent

Tools

Nextgen

Job description

Location: Chesapeake, VA

Job Id:3029

# of Openings:1

TPMG is looking for Qualified Patient Service Representatives for our Chesapeake locations!

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.