Patient Service Representative: Front Desk & Scheduling

Pinehurst Medical Clinic; Southern Pines (NC); On-site; USD 19,000 - 26,000; Full time

Job summary

Pinehurst Medical Clinic in Southern Pines, NC is hiring a Patient Service Representative to greet patients, collect demographics and payments, and schedule appointments. You will coordinate with medical staff to ensure a smooth check-in and check-out experience.

The role emphasizes friendly, accurate service and attention to detail. One to two years in a medical office is preferred; day shift, Monday–Friday, no weekends or holidays, and opportunities for growth within PMC.

Qualifications

• High school diploma or GED required, or equivalent.
• Two years of related experience preferred (medical office a plus).

Responsibilities

• Greet patients and visitors, answer requests for information and direct them as needed.
• Check in patients, verify demographics and insurance information, and collect payments at check-in/out.
• Schedule patient appointments and manage physician timetables.
• Answer phones, take messages, and route requests to the appropriate team.
• Maintain lobby area, insure accuracy and completeness of medical records.

Education

High school diploma or GED

Job description

Pinehurst Medical Clinic in Southern Pines, NC is hiring a Patient Service Representative to greet patients, collect demographics and payments, and schedule appointments. You will coordinate with medical staff to ensure a smooth check-in and check-out experience.

The role emphasizes friendly, accurate service and attention to detail. One to two years in a medical office is preferred; day shift, Monday–Friday, no weekends or holidays, and opportunities for growth within PMC.