Patient Service Representative - Express Care

Jefferson City Medical Group (JCMG); Jefferson City (MO); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Employer Retirement Plan (401K) with 1

Generous PTO beginning 148 hours

Tuition reimbursement and training

Job summary

Jefferson City Medical Group is seeking a part-time Patient Service Representative for Express Care, located at 1241 West Stadium Blvd, Jefferson City, MO. This on-site role supports patient check-in/out, scheduling, and insurance processing on weekends.

The position requires a high school diploma or GED and experience in customer service, ideally in healthcare, with strong phone communication skills. Benefits include health insurance and retirement options.

Qualifications

• High school diploma or GED.
• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting.
• Experience with office equipment.
• Articulate and good telephone communication skills.

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

Skills

Articulate

Good telephone communication skills

Education

High school diploma or GED

Tools

Office equipment

Job description

Position:Patient Service Representative - Express Care

Location: 1241 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

Job Id:2417

# of Openings:1

Position posted: 10/28/2026

Posting is for a part-time position; schedule is every Saturday and Sunday 8:30AM - 2 PM.

RESPONSIBILITIES

Job Specific Competencies

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education

• High school diploma or GED

Experience

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License

• N/A

Knowledge/Skills/Abilities

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program