Patient Service Representative - Express Care

JCMG; Jefferson City (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Employer retirement plan (401K)

Job summary

JCMG is seeking a part-time Patient Service Representative for Express Care in Jefferson City, MO. The role involves checking patients in/out, maintaining demographics and insurance records, and handling billing procedures.

Responsibilities include scheduling, payments, co-pays, and ensuring a courteous telephone experience while upholding infection control standards. The position requires a high school diploma or GED and at least one year in customer service; healthcare reception experience is

Qualifications

• High school diploma or GED is required.
• Minimum of one year of experience in a customer service setting; healthcare receptionist experience preferred (six months).
• Experience with office equipment is preferred.

Responsibilities

• Check patients in and out for clinic visits and maintain accurate patient demographics and insurance records.
• Demonstrate knowledge of basic insurance and billing procedures.
• Handle scheduling, payments and co-payments, and perform related secretarial duties efficiently.
• Ensure customer-friendly telephone communication and provide safe infection control measures.

Skills

Customer service

Telephone communication

Articulate

Education

High school diploma or GED

Job description

Position: Patient Service Representative - Express Care

Location: 1241 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

Job Id:2417

# of Openings:1

Position posted: 10/28/2026

Posting is for a part-time position; schedule is every Saturday and Sunday 8:30AM - 2 PM.

RESPONSIBILITIES

Job Specific Competencies

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education

• High school diploma or GED

Experience

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License

• N/A

Knowledge/Skills/Abilities

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program