Patient Service Representative - Dermatology

Jefferson City Medical Group; Jefferson City (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Employer-paid disability (short/long)

Generous PTO (148 hours)

401K with employer match

Job summary

Jefferson City Medical Group in Jefferson City, MO is seeking a receptionist/medical office assistant to support patient check-in/out, maintain records, and handle scheduling and billing tasks. The role emphasizes clear telephone communication and adherence to safety and infection control practices.

The position requires a high school diploma or GED and at least one year of customer service experience, preferably in healthcare, with familiarity with office equipment.

Qualifications

• High school diploma or GED required.
• Minimum of one year in customer service; healthcare receptionist preferred.
• Experience with office equipment.

Responsibilities

• Check patients in and out for clinic visits.
• Maintain patient demographics and insurance records.
• Knowledge of basic insurance and billing procedures.
• Schedule appointments, collect payments and co-pays.
• Perform secretarial duties in a timely and efficient manner.
• Ensure customer-friendly telephone communication.
• Provide safety and infection control measures.

Skills

Articulate

Telephone communication

Education

High school diploma or GED

Tools

Office equipment

Job description

Location: 1241 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

RESPONSIBILITIES

Job Specific Competencies

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education

• High school diploma or GED

Experience

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License

• N/A

Knowledge/Skills/Abilities

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program