Patient Service Representative (2939) - Virginia Beach

Tidewater Physicians Multispecialty Group; Virginia Beach (VA); On-site; USD 20,664 - 27,552; Full time

Job summary

A healthcare organization in Virginia Beach is seeking a Patient Service Representative to manage patient scheduling and check-in responsibilities. Candidates should possess excellent customer service skills and knowledge of medical terminology. The position requires a high school diploma and COVID-19 vaccination, with preferred experience in a medical environment. Compensation starts at $15 per hour and offers an opportunity to work in a supportive healthcare setting.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.
• COVID 19 Vaccination required.

Responsibilities

• Schedule appointments on a multi-line phone system.
• Check in/out patients and assist customers.
• Verify insurance and collect copays.
• Ensure timely delivery of patient services.

Skills

Customer service skills

Attention to detail

Computer systems knowledge

Insurance verification

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Nextgen experience

Job description

Patient Service Representative (2939) - Virginia Beach

Join to apply for the Patient Service Representative (2939) - Virginia Beach role at Tidewater Physicians Multispecialty Group

Patient Service Representative (2939) - Virginia Beach

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Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Virginia Beach locations!

Competitive Pay Starting at $15/ hr!

Major Duties And Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills And Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Procedure prior authorization preferred
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Excellent customer service skills.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

Education/Training/Requirements

• COVID 19 Vaccination required
• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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