Patient Service Representative I (2979) - Float Pool (Chesapeake, Virginia Beach, Suffolk)

TPMG; Chesapeake (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Progressive career direction

Incentive pay

Job summary

A medical services provider is seeking a full-time Patient Service Representative I for the Float Pool in Chesapeake, Virginia. The role requires registering patients, coordinating appointments, collecting payments, and ensuring compliance with health regulations. Ideal candidates will have a strong work ethic, exceptional organizational skills, and a friendly demeanor. This position offers career progression opportunities and incentives for joining the program.

Qualifications

• Flexible and dependable team player.
• Promotes a positive work environment.
• Strong dedication to customer service.

Responsibilities

• Register patients in the NextGen PM/EHR system.
• Schedule and coordinate patient appointments.
• Collect, post and balance payments.
• Document patient care activities in the health record.
• Adhere to OSHA guidelines and HIPAA regulations.

Skills

Strong work ethic

Exceptional organizational skills

Ability to work individually and in a team

Attention to detail

Dedication to patient care and customer service

Friendly and professional demeanor

Job description

Position:Patient Service Representative I (2979) - Float Pool (Chesapeake, Virginia Beach, Suffolk)

Location: Chesapeake, VA

Job Id:2979

# of Openings:1

Tidewater Physicians MultispecialtyGroup is actively seeking a Patient Service Representative - Float Pool for the Southside to provide temporary support to all providers that may require clinical or front office support. Tidewater Physicians Multispecialty Group (TPMG) includes more than 220 primary care, specialty physicians and advanced practice clinicians in more than 75 locations throughout southeastern Virginia. The schedule is full time, Monday through Friday and we offer mileage reimbursement, a progressive career direction, and incentive pay for joining the F.L.O.A.T. Program.

Responsibilities include, but are not limited to: registering all patients in the NextGen PM / EHR system according to TPMG policies and procedures, scheduling and coordinating patient appointments as directed for multiple TPMG South side locations, collecting, posting and balancing payments according to TPMG policies and procedures, properly documenting patient care activities in the electronic health record, and adhering to OSHA guidelines and HIPAAregulations.

COVID 19 Vaccination is a requirement of this position.

The ideal candidate is a team player, promotes a positive work environment and provides top-notch customer service. They are flexible, dependable and must possess the following:

• a strong work ethic
• exceptional organizational skills
• ability to work individually as well as with a team
• a keen attention to detail
• strong dedication to offering our patients the best care and customer service.
• a magnetic personality
• a friendly and professional outgoing demeanor

Qualified candidates are encouraged to apply.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.