Patient Service Representative

Hunterdon Healthcare; Califon (NJ); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

Hunterdon Healthcare System Inc. in Califon, NJ is seeking a Part-time Patient Service Representative to provide reception and clerical support. Primary duties include billing, scheduling, check-in/check-out, and EHR data entry, ensuring HIPAA compliance and excellent patient service.

The role requires a High School Diploma, with an Associate's degree preferred, and 1–3 years of medical office experience preferred. Knowledge of EMR and health insurance is valued.

Qualifications

• High School Diploma or equivalent required.
• Associates Degree preferred.
• 1-3 years experience in a Medical Office preferred.
• Knowledge of general office equipment, health insurance, and EMR experience.

Responsibilities

• Rev Cycle, Insurance Eligibility and Payments: Verify insurance coverage and collect payments to support clean billing.
• Registration and Checkout: Greet patients, update information, complete check-in/out while maintaining confidentiality.
• Scheduling: Schedule appointments and coordinate provider availability.
• Electronic Health Record: Enter and update patient data in the EHR per standards.
• General Office Duties: Front desk duties, answer phones, maintain organized area and assist team.

Skills

Customer service

HIPAA compliance

Communication

Education

High School Diploma

Associates Degree

Tools

EMR

Job description

HHS Hunterdon Healthcare System Inc. , 384 County Road 513 , Califon , NJ

Part-time

Hiring Range: $19.00 - $23.75 Hourly

PositionSummary

The Patient Service Representative provides reception and clerical services under the supervision of the practice manager for patients and visitors. Responsibilities include billing, collections, referrals, scheduling, patient communication, and general administrative duties. This role ensures all interactions, whether in person or via phone, are handled courteously, efficiently, and in compliance with HIPAA and office policies. The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and contributes to a positive patient experience through professional, friendly, and responsive service.

Primary Position Responsibilities

1. Rev Cycle, Insurance Eligibility and Payments

   Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes.

2. Registration and Checkout

   Greet patients, register and update patient information, obtain required documentation, and ensure accurate and complete check-in and check-out processes while maintaining confidentiality.

3. Scheduling

   Schedule and manage patient appointments, communicate appointment details and policies, and coordinate provider availability to support efficient clinic operations.

4. Electronic Health Record

   Accurately enter, update, and maintain patient demographic, insurance, and appointment information in the EHR in compliance with practice and regulatory standards.

5. General Office Duties

   Provide front desk administrative support, answer phones, maintain an organized work area, assist team members, and uphold customer service and office policies.

Qualifications

Required:

High School Diploma or Equivalent

Preferred:

Associates Degree

Minimum Years of Experience (Amount, Type and Variation)

Required:

None

Preferred:

1-3 years experience in a Medical Office

License, Registry or Certification

Required:

None

Preferred:

None

Knowledge, Skills and/or Abilities

Required:

Knowledge of general office equipment, knowledge of health insurance, EMR experience

Preferred:

Knowledge of general office equipment, knowledge of health insurance, EMR experience

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefitofferings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).