Patient Service Rep - Hybrid Front Desk & Scheduling

Summit Health; New Providence (NJ); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Total rewards benefits

Job summary

VillageMD is seeking a full-time Hybrid Medical Office Assistant for our New Jersey operation. The role offers 3 days in the office and 2 days remote, with shifts including 12:30pm - 9pm, 10:30am - 7pm, and 8:30am - 5pm, based on needs.

Responsibilities include greeting patients, scheduling appointments and admissions, answering calls promptly, preparing charts, and maintaining patient information with strict confidentiality. Prior EHR/Practice Management experience is preferred.

Qualifications

• High School or GED required; Associate degree preferred.
• Ability to communicate in English, both orally and in writing; strong interpersonal skills.
• Experience with EHR and practice management systems preferred.
• Excellent data-entry and multitasking abilities.

Responsibilities

• Greet patients and schedule appointments; manage admissions/procedures as directed.
• Answer calls promptly; route to appropriate staff; maintain telephone etiquette.
• Prepare charts for new patients and manage patient forms/records.
• Maintain on-call schedules and physician contact information.
• Ensure confidentiality and privacy of patient information.

Skills

Scheduling

Telephone etiquette

Customer service

Privacy compliance

English proficiency

EHR proficiency

Office software

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR system

Practice Management System

Windows/Office tools

Job description

VillageMD is seeking a full-time Hybrid Medical Office Assistant for our New Jersey operation. The role offers 3 days in the office and 2 days remote, with shifts including 12:30pm - 9pm, 10:30am - 7pm, and 8:30am - 5pm, based on needs.

Responsibilities include greeting patients, scheduling appointments and admissions, answering calls promptly, preparing charts, and maintaining patient information with strict confidentiality. Prior EHR/Practice Management experience is preferred.