Patient Service Rep — Flexible Schedule + Benefits

Hugh Chatham Health, Inc.; Chicago (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Parking on campus

Uniform not required

Job summary

Advocate Health is seeking a Patient Service Representative in Chicago to support scheduling, registrations, and billing while delivering high-quality patient service. You will assist clinical staff, manage calls, and help maintain accurate records in a fast-paced ambulatory setting.

The role requires a high school diploma, 1–2 years of customer service experience, and strong communication skills. Bilingual Spanish/English is preferred; uniform is not required, and parking is available on campus.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Bilingual Spanish/English preferred.

Responsibilities

• Scheduling appointments and handling calls with accuracy and courtesy.
• Assist with registration, billing, and clinical support to ensure smooth patient flow.
• Maintain accurate medical records and coordinate with providers to support care delivery.

Skills

Customer service

Scheduling

Billing

Communication

Bilingual Spanish/English

Education

High school diploma or equivalent

Job description

Advocate Health is seeking a Patient Service Representative in Chicago to support scheduling, registrations, and billing while delivering high-quality patient service. You will assist clinical staff, manage calls, and help maintain accurate records in a fast-paced ambulatory setting.

The role requires a high school diploma, 1–2 years of customer service experience, and strong communication skills. Bilingual Spanish/English is preferred; uniform is not required, and parking is available on campus.