Patient Service & Medical Assistant - Growth & Benefits

Open Door Health Services, Inc.; Muncie (IN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Excellent benefits

Competitive pay

PTO & vacation

Career growth opportunities

Résumé du poste

Open Door Health Services, Inc. is seeking a full-time Patient Service Representative/Medical Assistant for the Family Planning clinic in Muncie, Indiana.

The role combines front-desk PSR duties with MA support, including rooming patients, preparing exam rooms, and assisting providers with procedures. The successful candidate will have a high school diploma or GED, CMA/RMA/CCMA certification preferred, and CPR/first-aid certification.

Qualifications

• High school diploma or GED equivalent. MA certification preferred.
• At least one year of work experience in healthcare clinic/office if not certified.
• CMA, RMA or CCMA Certification is preferred at hire, required to be maintained through ODHS post hire.
• CPR & first aid certification.

Responsabilités

• Serve as the primary Patient Service Representative (PSR) by greeting patients, answering phones, scheduling appointments, managing check-in/check-out, and maintaining provider schedules.
• Accurately register patient demographic, financial, and insurance information, verify eligibility, and ensure compliance with privacy and organizational policies.
• Provide Medical Assistant (MA) support as needed, including rooming patients, preparing exam rooms, assisting providers with procedures, collecting lab specimens, and sterilizing instruments.
• Support patient care by coordinating referrals, communicating lab results, processing prescription refill requests, and helping maintain efficient patient flow.
• Maintain a professional, organized, and confidential environment while collaborating with clinical staff, supporting outreach events, and assisting other departments as needed.
• Demonstrate strong organizational, communication, and multitasking skills with the ability to work independently, prioritize responsibilities, and provide compassionate, patient-centered care.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Formation

High school diploma or GED

MA certification preferred

Outils

Electronic health records (EHR)

Description du poste

Open Door Health Services, Inc. is seeking a full-time Patient Service Representative/Medical Assistant for the Family Planning clinic in Muncie, Indiana.

The role combines front-desk PSR duties with MA support, including rooming patients, preparing exam rooms, and assisting providers with procedures. The successful candidate will have a high school diploma or GED, CMA/RMA/CCMA certification preferred, and CPR/first-aid certification.