Patient Service Front Desk | No Weekends or Evenings

Integrated Medical Professionals, PLLC; Town of Smithtown (NY); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Résumé du poste

INTEGRATED MEDICAL PROFESSIONALS in Smithtown, NY, is hiring a Patient Service Representative I. The role focuses on delivering exceptional patient experiences via phone and in person, handling registration, co-pays, and insurance verification, and coordinating with clinical staff to ensure smooth patient flow.

The position requires strong organizational and communication skills, 1–3 years of customer service in a medical setting, and familiarity with CPT/ICD-10 coding.

Qualifications

• High School diploma or equivalent required; some college coursework preferred.
• Experience in a medical office is preferred, especially urology.
• Knowledge of CPT/ICD-10 coding is beneficial.

Responsabilités

• Greet and assist patients and visitors, in person or by phone, ensuring a positive first impression.
• Register new patients and update demographic and financial information.
• Collect co-pays, deductibles, and balances; verify insurance details and referrals.
• Schedule follow-up appointments and manage the intake and checkout process.
• Maintain confidentiality and proper handling of PHI; coordinate with clinical staff.

Connaissances

Microsoft Office

EMR navigation

Telephone handling

Customer service

Organizational skills

HIPAA awareness

Verbal/written communication

Medical terminology

Formation

High School Diploma or equivalent

Some college coursework

Outils

EMR systems

Description du poste

INTEGRATED MEDICAL PROFESSIONALS in Smithtown, NY, is hiring a Patient Service Representative I. The role focuses on delivering exceptional patient experiences via phone and in person, handling registration, co-pays, and insurance verification, and coordinating with clinical staff to ensure smooth patient flow.

The position requires strong organizational and communication skills, 1–3 years of customer service in a medical setting, and familiarity with CPT/ICD-10 coding.