Patient Services Specialist – Front Desk & Scheduling

Integrated Medical Professionals, PLLC; City of Yonkers (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Job summary

INTEGRATED MEDICAL PROFESSIONALS in Yonkers, NY, is seeking a Patient Service Representative I to provide excellent patient service by phone or in person. You will handle front desk duties, patient registration, scheduling, and intake processes to ensure a smooth patient experience.

Requirements include a High School diploma (some college preferred) and 1–3 years of customer service experience, preferably in a medical office. CPT/ICD-10 knowledge is a plus; no evenings or weekends.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of customer service experience.
• Experience in a medical office and CPT/ICD-10 knowledge preferred.

Responsibilities

• Greets patients and visitors in person or over the phone.
• Registers new patients and updates demographics with detailed information.
• Schedules appointments and coordinates intake and checkout processes.
• Collects co-pays, deductibles, and outstanding balances.
• Verifies insurance information and manages referrals/authorizations as needed.
• Keeps front desk organized and ensures PHI is protected.

Skills

Customer service

MS Office

EMR systems

Education

High School Diploma or equivalent

Some college coursework

Tools

EMR systems navigation

Job description

INTEGRATED MEDICAL PROFESSIONALS in Yonkers, NY, is seeking a Patient Service Representative I to provide excellent patient service by phone or in person. You will handle front desk duties, patient registration, scheduling, and intake processes to ensure a smooth patient experience.

Requirements include a High School diploma (some college preferred) and 1–3 years of customer service experience, preferably in a medical office. CPT/ICD-10 knowledge is a plus; no evenings or weekends.