Patient Experience Specialist - Front Desk (No Weekends)

Advanced Urology Centers of New York; City of Yonkers (NY); Sur place; USD 42 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Résumé du poste

Integrated Medical Professionals in Yonkers, NY, is hiring a Patient Service Representative I to deliver excellent patient service by phone and in person. The role handles front desk duties, patient registration, scheduling, insurance verification, and collection of co-pays and balances in a professional, timely manner.

No weekends or evenings expected. The position offers competitive pay and a comprehensive benefits package including health, dental, vision, life, and retirement plans, plus PTO,

Qualifications

• Customer service experience in a medical setting preferred.
• Strong verbal and written communication skills required.
• Ability to work independently and manage multiple deadlines.

Responsabilités

• Welcomes and greets patients and visitors in person or on the phone.
• Registers new patients and updates patient demographics and financial information.
• Collects outstanding patient balances and assists with co-pays and insurance verification as needed.
• Obtains referrals and authorizations when required.
• Scans documents into the patient chart and maintains accurate records.
• Schedules follow-up services and office visits; coordinates patient flow with clinicians.

Connaissances

Customer service

Communication skills

Organizational skills

Healthcare systems

HIPAA knowledge

Phone handling

Formation

High School Diploma or equivalent

Some college work preferred

Outils

EMR navigation

Microsoft Office

Description du poste

Integrated Medical Professionals in Yonkers, NY, is hiring a Patient Service Representative I to deliver excellent patient service by phone and in person. The role handles front desk duties, patient registration, scheduling, insurance verification, and collection of co-pays and balances in a professional, timely manner.

No weekends or evenings expected. The position offers competitive pay and a comprehensive benefits package including health, dental, vision, life, and retirement plans, plus PTO,