Patient Service Front Desk Coordinator — Training & Growth

MyEyeDr.; Keyser (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to deliver a warm, efficient check-in/out experience and support front desk operations. You will learn insurance options, confirm appointments, and assist with outreach while collaborating with doctors to ensure smooth patient care.

The role emphasizes multi-tasking in a fast-paced environment, strong communication, and a patient-centric approach. Training is provided to learn industry specifics and improve service quality.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience.
• Educate patients on insurance options during check in/out.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Multitask by managing phone lines, greeting patients, scheduling appointments, and supporting office staff.

Skills

Front desk experience

Customer service

Organized

Communication skills

Tools

Microsoft Office

Phone system

Job description

MyEyeDr. is seeking a Patient Service Coordinator to deliver a warm, efficient check-in/out experience and support front desk operations. You will learn insurance options, confirm appointments, and assist with outreach while collaborating with doctors to ensure smooth patient care.

The role emphasizes multi-tasking in a fast-paced environment, strong communication, and a patient-centric approach. Training is provided to learn industry specifics and improve service quality.