Patient Service & Education Specialist

Lincare; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading healthcare provider based in Indianapolis seeks a customer service representative to communicate with customers, resolve issues, and document interactions. The ideal candidate should be adept at handling inbound and outbound calls, assessing customer needs, and ensuring compliance with physician orders. This role offers an opportunity to make a positive impact on customer service quality within the healthcare sector.

Responsibilities

• Communicates with customers via inbound and outbound manual calls.
• Assesses customer need for additional products/services.
• Documents calls in computerized record keeping system.

Job description

A leading healthcare provider based in Indianapolis seeks a customer service representative to communicate with customers, resolve issues, and document interactions. The ideal candidate should be adept at handling inbound and outbound calls, assessing customer needs, and ensuring compliance with physician orders. This role offers an opportunity to make a positive impact on customer service quality within the healthcare sector.