Patient Care & Support Specialist

Lincare; Clarksville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare service provider in Clarksville is seeking a customer communication specialist. In this role, you will answer calls, resolve customer issues, and support compliance with physician orders. Responsibilities include documenting calls and entering orders into a system. Ideal candidates should demonstrate strong communication skills and attention to detail. This position contributes to the enhancement of customer satisfaction and effective service delivery.

Responsibilities

• Communicates with customers via inbound and outbound manual calls.
• Assesses customer needs for additional products/services.
• Documents calls and enters customer orders in a computerized system.

Job description

A leading healthcare service provider in Clarksville is seeking a customer communication specialist. In this role, you will answer calls, resolve customer issues, and support compliance with physician orders. Responsibilities include documenting calls and entering orders into a system. Ideal candidates should demonstrate strong communication skills and attention to detail. This position contributes to the enhancement of customer satisfaction and effective service delivery.