Patient Service Concierge — Front Desk (Urgent Care)

Prisma Health Urgent Care by Wellstreet; Avon (OH); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, Prescription

Pet Insurance

Paid Time Off & Holidays

401K with Company Match

Employee Wellness & EAP

Professional Development

Descripción de la vacante

University Hospitals Urgent Care is seeking a Patient Service Representative to be the friendly first contact for patients and visitors. You will handle front-office duties, support clinic workflow, and assist with administrative tasks in a fast-paced healthcare setting.

The role emphasizes customer service, problem-solving, and teamwork, with full-time 3-day/12-hour shifts (8 AM–8 PM) and a comprehensive benefits package. Travel to other UH Urgent Care locations may be required.

Formación

• High school diploma or equivalent; Medical Administrative Assistant certificate a plus.
• 1+ year of experience in a medical office or healthcare setting preferred.
• Experience using EMR software, EPIC preferred.

Responsabilidades

• Greet patients and visitors warmly to create a positive first impression.
• Manage front-office tasks and patient records with confidentiality.
• Verify insurance benefits and explain billing policies to patients.

Conocimientos

Strong communication

Attention to detail

Multitasking

Educación

High school diploma

Medical Administrative Assistant certificate

Herramientas

EPIC EMR

Descripción del empleo

University Hospitals Urgent Care is seeking a Patient Service Representative to be the friendly first contact for patients and visitors. You will handle front-office duties, support clinic workflow, and assist with administrative tasks in a fast-paced healthcare setting.

The role emphasizes customer service, problem-solving, and teamwork, with full-time 3-day/12-hour shifts (8 AM–8 PM) and a comprehensive benefits package. Travel to other UH Urgent Care locations may be required.