Patient Concierge — Front Desk at Urgent Care

Live Urgent Care; Bordentown (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with incentives

Growth opportunities

Comprehensive benefits package

Training and development

Paid time off and holidays

Job summary

Live Urgent Care is seeking a friendly Receptionist to be the first point of contact for patients. You will perform check-in/out, verify insurance, collect payments, and manage appointments, ensuring a smooth, welcoming front desk experience.

Ideal candidates have medical office experience, strong communication, and the ability to multitask in a fast-paced environment. This full-time role offers benefits and opportunities for growth in patient-centered care.

Qualifications

• Medical receptionist or related administrative experience.
• Strong communication and customer service skills.
• Familiar with insurance basics (copays, deductibles, coinsurance).
• Proficient with computers and EMR systems.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Answer phone, direct inquiries, and schedule appointments.
• Register patients, verify insurance, collect payments.
• Maintain accurate and confidential patient records.
• Schedule appointments and manage calendar.
• Support medical staff with administrative tasks.
• Keep reception area clean, organized, and welcoming.
• Address patient concerns with empathy and professionalism.

Skills

Verbal and written communication

Patient service

Multitasking

Organizational skills

Education

High School Diploma

Experience in medical office

Tools

Athena EMR

SolvEMR

Job description

Live Urgent Care is seeking a friendly Receptionist to be the first point of contact for patients. You will perform check-in/out, verify insurance, collect payments, and manage appointments, ensuring a smooth, welcoming front desk experience.

Ideal candidates have medical office experience, strong communication, and the ability to multitask in a fast-paced environment. This full-time role offers benefits and opportunities for growth in patient-centered care.