Front Desk Patient Service Pro | 12-Hour Shifts

Prisma Health Urgent Care by Wellstreet; North Ridgeville (OH); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, Prescription

401K with company match

Paid Time Off & Holidays

Pet Insurance

Employee Assistance Program (EAP) &amp

Wellness Initiatives

Professional growth

Descripción de la vacante

University Hospitals Urgent Care is seeking a Patient Service Representative to be the friendly first point of contact, manage front-office operations, and support the clinic workflow in a fast-paced healthcare setting.

You will verify insurance, collect payments, coordinate documentation, ensure HIPAA compliance, and travel to other UH Urgent Care locations as needed. This full-time role offers growth, benefits, and a team-focused environment.

Formación

• High school diploma or equivalent; Medical Administrative Assistant certificate a plus.
• 1+ year of experience in a medical office or healthcare setting.
• Strong communication, attention to detail, multitasking in a busy environment.
• Experience with EMR software; EPIC preferred.

Responsabilidades

• Greet and assist patients with a positive attitude.
• Maintain confidentiality while collecting and organizing documents.
• Verify insurance benefits and explain billing policies.
• Explain and collect patients' financial responsibility.
• Support the practice manager and staff for smooth daily operations.
• Ensure HIPAA and OSHA compliance in documentation and processes.
• Perform routine administrative duties and operate medical equipment.
• Monitor quality assurance and patient result tracking.
• Travel to other University Hospitals Urgent Care locations as needed.

Conocimientos

Strong communication

Attention to detail

Multitasking

Educación

High school diploma or equivalent

Medical Administrative Assistant certificate

Herramientas

EPIC EMR

Descripción del empleo

University Hospitals Urgent Care is seeking a Patient Service Representative to be the friendly first point of contact, manage front-office operations, and support the clinic workflow in a fast-paced healthcare setting.

You will verify insurance, collect payments, coordinate documentation, ensure HIPAA compliance, and travel to other UH Urgent Care locations as needed. This full-time role offers growth, benefits, and a team-focused environment.