Patient Service Clerk (Float) – Physician Practice

UNC Health Care; Asheville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Pardee UNC Health Care is seeking a Customer Service Representative, Float, to perform clinic clerical tasks across multiple practice sites, including patient registration, communicating financial obligations, and collecting fees. The role may be assigned to different locations within the system as needed.

Key duties include scheduling appointments, providing information to callers, routing mail, filing records, and adapting to various administrative responsibilities in a fast-paced clinical

Qualifications

• High school diploma or equivalent required.
• Driver's license and access to transportation required.
• Preferred: medical clerical experience in hospital/clinic setting.

Responsibilities

• Obtains demographic and financial information and inputs data into EMR and applications.
• Answers and relays calls; provides instructions for patient visits.
• Provides general clerical support including scheduling, calendar management, and coordination with clinical services.
• Collects cash receipts and performs daily cash drawer balancing.
• Maintains order and cleanliness of the clinic and performs housekeeping duties.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Pardee UNC Health Care is seeking a Customer Service Representative, Float, to perform clinic clerical tasks across multiple practice sites, including patient registration, communicating financial obligations, and collecting fees. The role may be assigned to different locations within the system as needed.

Key duties include scheduling appointments, providing information to callers, routing mail, filing records, and adapting to various administrative responsibilities in a fast-paced clinical