Patient Service & Check-In Specialist

Scripps Health; California (MO); Hybrid; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Career development

Retirement options

Job summary

Scripps Health's Torrey Pines clinic is hiring a Patient Service Representative for the Check In/Check Out area. This full-time role is Monday–Friday, 8AM–5PM, handling patient registration, appointment scheduling, and payments, while delivering excellent customer service to patients and providers.

You will verify demographics and insurance information, manage end-of-day reporting, and coordinate referrals and authorizations to ensure a smooth patient experience across the front desk and

Qualifications

• Experience in healthcare reception or check-in/out.
• Strong customer service and communication skills.
• Ability to verify demographics and insurance information.
• Familiarity with scheduling systems and medical records handling.

Responsibilities

• Greet and check in patients, collect information, and assign medical record numbers.
• Schedule and confirm appointments by phone or in person.
• Address billing inquiries and collect payments as applicable.
• Verify patient demographics and insurance details during visits.
• Coordinate referrals/authorizations and ensure proper documentation.

Skills

Patient registration

Appointment scheduling

Billing inquiries

Customer service

Insurance verification

Job description

Scripps Health's Torrey Pines clinic is hiring a Patient Service Representative for the Check In/Check Out area. This full-time role is Monday–Friday, 8AM–5PM, handling patient registration, appointment scheduling, and payments, while delivering excellent customer service to patients and providers.

You will verify demographics and insurance information, manage end-of-day reporting, and coordinate referrals and authorizations to ensure a smooth patient experience across the front desk and