Patient Experience & Registration Specialist

Scripps Health; California (MO); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Career development

Retirement options

Job summary

Scripps Health in Torrey Pines, CA is seeking a Patient Service Representative for the Sleep Center. This full-time role supports front-desk operations and delivers a positive patient experience from check-in to check-out.

Responsibilities include collecting demographics and insurance information, scheduling appointments, processing payments, and coordinating referrals. A proactive, service-oriented mindset is essential to resolve patient needs and liaise with the care team.

Responsibilities

• Interacting with patients and providers to gather information for accurate registration.
• Responding to customer billing and payment inquiries.
• Managing the check in or check out process, including ID verification, demographics and insurance info, forms, and end-of-day reporting.

Job description

Scripps Health in Torrey Pines, CA is seeking a Patient Service Representative for the Sleep Center. This full-time role supports front-desk operations and delivers a positive patient experience from check-in to check-out.

Responsibilities include collecting demographics and insurance information, scheduling appointments, processing payments, and coordinating referrals. A proactive, service-oriented mindset is essential to resolve patient needs and liaise with the care team.