Patient Service Center Associate – Front Desk & Care Support

Clinical Pathology Laboratories; Austin (TX); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Free lab services for you and your Dep

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Job summary

Clinical Pathology Laboratories, Inc. is hiring for a front desk role at our Austin lab. You will greet patients, check them in, answer calls, and enter patient data into lab systems.

This full-time first shift position emphasizes customer service, safety, and accuracy. Excellent communication and ability to multitask are essential, along with a valid driver's license and basic computer skills.

Qualifications

• High School Diploma or equivalent
• A valid driver’s license and an excellent driving record for the past three years.
• Excellent communication skills
• Ability to work in a fast-paced environment
• Basic computer and data entry skills

Responsibilities

• Greet and check in patients as they enter the Patient Service Center.
• Answer the phone and direct calls as needed in a timely manner.
• Enter patients accurately into the laboratory computer systems.
• Provide a high level of customer service.
• Assist Phlebotomists with gathering tubes and supplies needed for drawing patients.
• Champion safety, compliance, and quality control.

Skills

Communication skills

Fast-paced environment

Data entry

Education

High School Diploma or equivalent

Tools

Basic computer systems

Job description

Clinical Pathology Laboratories, Inc. is hiring for a front desk role at our Austin lab. You will greet patients, check them in, answer calls, and enter patient data into lab systems.

This full-time first shift position emphasizes customer service, safety, and accuracy. Excellent communication and ability to multitask are essential, along with a valid driver's license and basic computer skills.