Healthcare Office Support Specialist

American Esoteric Laboratories; Austin, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free lab services for you and your dep

Paid Time Off

Paid Holidays

Competitive benefits including medical

Dental and vision insurance

401(k) with company match

Job summary

Clinical Pathology Laboratories, Inc. in Austin, TX is seeking a detail-oriented call center specialist for a full-time first-shift role within Sonic Healthcare USA's network. You will handle calls, data entry, and documentation to support patient services.

Ideal candidates have a High School Diploma, 1 year in a call center or lab, and excellent typing (35 wpm) and communication skills. You'll thrive in a fast-paced setting, uphold safety and quality, and enjoy competitive benefits and paid

Qualifications

• Minimum 1 year of experience in a call center or laboratory environment.
• Excellent typing skills with 35 wpm minimum and 10-key proficiency.
• Strong written and verbal communication abilities.

Responsibilities

• Answer and triage incoming calls and perform data entry.
• Maintain department documentation and fax reports.
• Recognize when corrective action is needed and implement solutions.
• Support a fast-paced office environment with a focus on safety, compliance, and quality control.

Skills

Call center experience

Typing 35 wpm

Data entry

Exceptional communication skills

Fast-paced environment

Education

High School Diploma or equivalent

Job description

Clinical Pathology Laboratories, Inc. in Austin, TX is seeking a detail-oriented call center specialist for a full-time first-shift role within Sonic Healthcare USA's network. You will handle calls, data entry, and documentation to support patient services.

Ideal candidates have a High School Diploma, 1 year in a call center or lab, and excellent typing (35 wpm) and communication skills. You'll thrive in a fast-paced setting, uphold safety and quality, and enjoy competitive benefits and paid