Patient Service Associate: Front Desk & Scheduling Pro

Talentify; Reisterstown (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

PTO & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on insurance plans

Job summary

Mercy Medical Center in Maryland is seeking a Medical Receptionist for its Float Pool to provide exceptional patient reception across Mercy locations. You will greet patients, register them for appointments, and support front desk operations to ensure a smooth workflow.

The role requires strong communication, the ability to work independently, and a flexible approach to travel among Mercy sites, including Downtown, Reisterstown, and surrounding locations.

Qualifications

• High School Diploma or GED required.
• Medical office experience preferred but not required.
• Ability to work independently and make decisions when appropriate.
• Effective communication with patients, staff, physicians, and the public.
• Team player with flexibility to support Mercy locations.

Responsibilities

• Greet and register patients at the point of entry.
• Manage front desk operations including scheduling and phones.
• Scan medical records and verify insurance information.
• Triage patient calls by urgency and importance.
• Handle charge entry and payment posting.

Skills

Greeting patients

Customer service

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Job description

Mercy Medical Center in Maryland is seeking a Medical Receptionist for its Float Pool to provide exceptional patient reception across Mercy locations. You will greet patients, register them for appointments, and support front desk operations to ensure a smooth workflow.

The role requires strong communication, the ability to work independently, and a flexible approach to travel among Mercy sites, including Downtown, Reisterstown, and surrounding locations.