Medical Receptionist & Front Desk Concierge (Locations)

Mercy Medical Center, Baltimore, MD; Mays Chapel (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health, vision, dental benefits

403(b) retirement plan

Paid Time Off & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on insurance and plans

Rewards & Recognition program

Job summary

Mercy Medical Center is seeking a Medical Receptionist for its Float Pool to greet, register and assist patients across multiple locations in the Baltimore area. This role supports front desk operations, schedules appointments, answers calls, scans records, and verifies insurance while upholding Mercy's mission of compassionate care.

Candidates should have a high school diploma; medical office experience is preferred.

Qualifications

• High School Diploma or GED required.
• Experience in a medical office is preferred but not required.
• Strong communication and interpersonal skills for patient-facing role.

Responsibilities

• Greet and register patients at the practice.
• Schedule appointments and answer phones.
• Scan medical records and verify insurance information.
• Triage calls and ensure accurate charge entry and payments.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Job description

Mercy Medical Center is seeking a Medical Receptionist for its Float Pool to greet, register and assist patients across multiple locations in the Baltimore area. This role supports front desk operations, schedules appointments, answers calls, scans records, and verifies insurance while upholding Mercy's mission of compassionate care.

Candidates should have a high school diploma; medical office experience is preferred.