Patient Access Specialist II — Scheduling & Insurance Support

Endeavor Health; Highland Park (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Premium pay

Career growth

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement match

PTO & holidays

Community involvement opportunities

Job summary

Endeavor Health in Highland Park, IL is seeking a Patient Access Representative II to join our team. This full-time role handles patient registrations, appointment scheduling, and basic insurance verification, supporting a high-quality patient experience.

Hours are Monday–Friday 12:30pm–9pm with rotating weekends and holidays; travel to off-site locations in Gurnee or Vernon Hills may be required. Compensation includes an hourly pay range of $20.29–$29.42, with comprehensive benefits and growth

Qualifications

• High school diploma or equivalent required; college degree preferred.
• One year of customer service experience in healthcare or health insurance required.
• Basic knowledge of medical terminology and insurance terminology preferred.

Responsibilities

• Act as a resource for all customer groups by providing access to healthcare services in accordance with established policies.
• Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling.
• Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations.

Skills

Customer service

Medical terminology

Insurance terminology

Education

High school diploma or equivalent

College degree preferred

Job description

Endeavor Health in Highland Park, IL is seeking a Patient Access Representative II to join our team. This full-time role handles patient registrations, appointment scheduling, and basic insurance verification, supporting a high-quality patient experience.

Hours are Monday–Friday 12:30pm–9pm with rotating weekends and holidays; travel to off-site locations in Gurnee or Vernon Hills may be required. Compensation includes an hourly pay range of $20.29–$29.42, with comprehensive benefits and growth