Patient Scheduling Specialist – Healthcare Front Desk

Surgery Partners, Inc; Great Falls (MT); On-site; USD 19,000 - 28,000; Full time

Job summary

Great Falls Clinic Hospital is seeking an on-site Registration Clerk to schedule patient appointments and manage front-desk activities. You will greet patients, verify eligibility, collect copays, process registrations, and route referrals to the business office as needed.

The role emphasizes accuracy, customer service, and efficient flow of patients through the clinic. Qualifications include a high school diploma (or equivalent) and 1.5 years of related experience.

Qualifications

• High school diploma or equivalent.
• 1.5 years related experience and/or training required; or equivalent combination of education and experience
• Insurance knowledge

Responsibilities

• Schedule appointments for patients by phone or in person.
• Greet and direct patients, salespeople, and visitors.
• Review and update eligibility; complete full registration.
• Obtain copies of insurance cards and driver's license.
• Obtain referrals and authorizations; collect copayments at time of service.

Skills

Medical terminology

Customer service

Telephone skills

Computer skills

Prioritization

Education

High school diploma or equivalent

1.5 years related experience or training

Job description

Great Falls Clinic Hospital is seeking an on-site Registration Clerk to schedule patient appointments and manage front-desk activities. You will greet patients, verify eligibility, collect copays, process registrations, and route referrals to the business office as needed.

The role emphasizes accuracy, customer service, and efficient flow of patients through the clinic. Qualifications include a high school diploma (or equivalent) and 1.5 years of related experience.