Patient Scheduling Coordinator – On-Site

Surgery Partners, Inc.; Great Falls (MT); On-site; USD 34,000 - 42,000; Full time

Job summary

Great Falls Clinic Hospital is seeking an on-site Registration and Scheduling professional to handle patient appointments by phone or in person, greet visitors, and manage eligibility, registration, and copays. This role supports referrals, authorizations, and timely payments, with emphasis on accuracy and customer service.

Qualifications include a high school diploma and 1.5 years of related experience, insurance knowledge, and basic computer/phone skills.

Qualifications

• High school diploma or equivalent.
• 1.5 years related experience and/or training or equivalent combination of education and experience.
• Insurance knowledge.
• Valid driver's license when driving any vehicle for work-related reasons.

Responsibilities

• Schedules appointments for patients by telephone or in person in a timely and efficient manner.
• Greets and directs patients, salespeople, and visitors.
• Reviews and updates eligibility, phones, and completes full registration.
• Obtains copies of insurance cards and driver's license; obtains referrals and authorizations.
• Collects all copayments at Time of Service and posts payments to the correct system.
• Works HOLD claims by assigned location daily and supports quality improvement.

Skills

Insurance knowledge

Medical terminology

Phone skills

Computer skills

Prioritization

Education

High school diploma or equivalent

Tools

Credit card machine

Job description

Great Falls Clinic Hospital is seeking an on-site Registration and Scheduling professional to handle patient appointments by phone or in person, greet visitors, and manage eligibility, registration, and copays. This role supports referrals, authorizations, and timely payments, with emphasis on accuracy and customer service.

Qualifications include a high school diploma and 1.5 years of related experience, insurance knowledge, and basic computer/phone skills.