Patient Scheduling Specialist – On-Site Care & Coordination

Surgery Partners, Inc; Great Falls (MT); On-site; USD 21,000 - 28,000; Full time

Job summary

Great Falls Clinic Hospital in Great Falls, MT, is seeking an on-site Registration Clerk to schedule patient appointments by phone or in person and greet visitors with a courteous, patient-focused approach. You will verify eligibility, collect copays, and ensure accurate registration for efficient patient flow.

The role requires basic insurance knowledge, a high school diploma or equivalent, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• 1.5 years related experience and/or training.
• Insurance knowledge.
• Valid driver's license when driving any vehicle for work-related reasons.

Responsibilities

• Schedules appointments for patients by telephone or in person.
• Greets and directs patients, salespeople, and visitors.
• Reviews and updates eligibility, phones, and completes full registration.
• Obtains copies of insurance cards and driver's license.
• Obtains referrals and authorizations.
• Collects all copayments at Time of Service.
• If patient does not have a copayment, a TOS amount will be collected at each visit.
• Refers patient to the Business office for all past due or pop up accounts.
• Appropriately posts payments to the correct system and uses the correct credit card machine.
• Works HOLD claims by assigned location on daily basis.
• Acts in quality improvement for department efficiency.

Skills

Medical Terminology

Telephone skills

Customer service

Prioritization

Education

High school diploma or equivalent

Job description

Great Falls Clinic Hospital in Great Falls, MT, is seeking an on-site Registration Clerk to schedule patient appointments by phone or in person and greet visitors with a courteous, patient-focused approach. You will verify eligibility, collect copays, and ensure accurate registration for efficient patient flow.

The role requires basic insurance knowledge, a high school diploma or equivalent, and a valid driver’s license.