Patient Scheduling & Care Coordinator

Community Health Systems, Inc.; Naples (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life

PTO and extended illness benefits

401(k) with company match

Career development and advancement

Job summary

Community Health Systems, Inc. is seeking a Scheduling Specialist in Naples, FL to manage patient and physician scheduling across departments. This role ensures efficient appointment allocation, accurate data entry, and strong customer service.

The Scheduling Specialist coordinates with medical staff to align appointments with clinical priorities and handles rescheduling, cancellations, and reminders to sustain high patient satisfaction. A healthcare administration background is preferred.

Qualifications

• Associate degree or certification in Healthcare Administration, Medical Office Administration, or related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups with resource planning.
• Notifies patients of confirmations, cancellations, or reschedules, ensuring satisfaction.
• Accurately updates patient information in EHR/scheduling system.

Skills

Appointment scheduling

Patient flow management

Time management

Verbal and written communication

Data entry accuracy

Microsoft Office

EMR software knowledge

Education

Associate degree or healthcare admin certification

Tools

EMR systems

Scheduling software

Job description

Community Health Systems, Inc. is seeking a Scheduling Specialist in Naples, FL to manage patient and physician scheduling across departments. This role ensures efficient appointment allocation, accurate data entry, and strong customer service.

The Scheduling Specialist coordinates with medical staff to align appointments with clinical priorities and handles rescheduling, cancellations, and reminders to sustain high patient satisfaction. A healthcare administration background is preferred.